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Modern Networks, Smarter Budgets: A County Leader’s Perspective

Thursday, November 6, 2025 | 2:00 p.m. - 3:00 p.m. ET

Join us for a fireside chat with Orleans County, NY, as they share how their team successfully transitioned from a traditional capital expense (CapEx) model to an operational expense (OpEx) model for network services.

When faced with rising maintenance costs and an expiring carrier contract, the county seized the opportunity to modernize its network and lock in predictable monthly costs. By bundling connectivity services with unified communications, they achieved immediate savings of over $124,000, eliminated recurring charges such as long-distance fees and third-party integration costs, and gained access to operational upgrades like call analytics and auto-attendants.

This shift not only strengthened financial planning through fixed monthly expenses but also freed up IT staff to focus on strategic initiatives.

Key takeaway: Rethinking your budget model can be just as impactful as upgrading your technology — delivering fiscal stability and enhanced services for your community.

*Hint: DO NOT use your own email if you are registering someone else. You must use the email of the person who will attend. It will also help to use the email that receives NACo correspondence (i.e. your county or organization email).​

If you have any registration questions, please email nacomeetings@naco.org.