Seamless Implementation, Frictionless Experiences: Best Practices for Transitioning to a Countywide
Tuesday, September 9, 2025 | 3:00 p.m - 4:00 p.m. Eastern Time
Government payment ecosystems are complex, often spanning multiple departments, legacy technology, and evolving compliance and reporting regulations. While transitioning to a new system can present challenges, clear objectives and success metrics, as well as a well-structured testing and implementation plan ultimately leads to better outcomes for residents and staff.